FAQs

All our natural ingredients are ethically sourced and thoughtfully hand-crafted, in rural parts of Ghana and made with care by talented, independent women's groups from the Ashanti region, Northern region, Bolgatanga and beyond! The new Savannah Sunset Collection - Bou Bou's are responsibly Made in Ghana by Artisans. We are based in London, UK & ship worldwide directly from London. Wholesale orders are shipped directly from Ghana & the UK. 12% of each Ashanti Self-Care purchase supports vulnerable women & children in Ghana powered by Ashanti Akoma.

All our swimsuits are 100% swim-proof (water resistant). Yes, our swimsuits are designed to fit true to size. We recommend checking our detailed size guide on each product page for the best fit. If you're between sizes, we suggest sizing up for a more comfortable fit.

Yes! We love working with our community. We offer a referral program where you can earn paid commission, rewards & free samples for sharing Ashanti Self-Care & Ashanti Swimwear with friends & your community. We also collaborate with content creators and brand ambassadors who align with our values. For loyalty program details, partnership opportunities, or to join our affiliate program, please email us at creators@ashantiswimwear.com or creators@ashantiselfcare.com with 'Creator Partnership' in the subject line, and we'll send you all the information about our current programs and how to get involved." are 100% swim-proof.

U.K Shipping

FREE shipping on orders over £19.99 £2.99 Standard 2-5 Working Days Shipping within the U.K

£4.99 Express 2-3 Working Days Shipping within the U.K



U.S Shipping

£25.00/$35.00 Express 3-7 Working Days Shipping

FREE shipping on orders over £250/$350



International Shipping

Yes! We ship worldwide. Shipping costs vary by destination and can be calculated at checkout. Please allow extra time for international deliveries and note that customs duties may apply depending on your country's regulations can calculate shipping costs for all other destinations around the world at checkout.

Taxes and Duties: Please be aware that we are not responsible for any import duties and taxes the customs department in your local country may or may not charge you after receiving your order.

All orders are usually processed within 2-5 business days after the order is placed. Once orders have been processed:

U.K Shipping Shipping within the U.K is usually 2-7 Business days.

USA Shipping Shipping within the USA is usually 3-10 Business days.

International Shipping Information We ship to most international countries and shipping takes 5-15 working days. *Please be aware that on very rare occasions, international shipping to some countries can take 4-8 weeks or even longer. We are not responsible for longer delivery times due to the customs department in your local country nor are we responsible for any import duties and taxes the customs department in your local country may or may not charge you after receiving your Ashanti Swimwear order. Usually you may import 3 or 4 times with no charges and on the 5th time customs will hold it for duties and taxes, it just depends on customs and the person who processes the package. We always try our best to protect you from any additional customs charges, but this method is not always successful.

Hand wash is the best! Our swimsuits are also machine washable, but we highly recommend you hand wash & rinse with cold water then lay flat in the shade to dry as it helps keep the delicate fabric and the shape of the suit looking newer, longer. Once dry please store your swimsuit flat.

Our policy does not permit any returns. All sales are final due to hygiene reasons and packaging reasons. Once an order has been placed you have 2 hours to cancel your order before despatch. Please check your order before payment as our sizing is completely accurate. Unfortunately we can't offer you a refund or exchange.

Refunds (if applicable) We do not offer any refunds. However, if you decide to cancel your order before despatch send us an email at info@ashantiswimwear.com. We will notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges (if applicable) We do not accept exchanges at all due to hygiene reasons. We only replace items if they are defective or damaged on arrival which should not happen as all items are quality checked before shipping. To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If you need to exchange it for the same item, send us an email at info@ashantiswimwear.com and we will assist you further. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.

To amend or cancel your order please send an email to info@ashantiswimwear.com

Yes, When your order has been processed and shipped, an email confirmation with tracking information will be sent to the email you provided when placing your order and creating your account. Please allow up to 24 hours from receipt of this email for tracking information to be updated. If you did not receive this email please contact us at info@ashantiswimwear.com

Ashanti Swimwear & Ashanti Self-Care are available exclusively on our online store & TikTok Shop. This is the only place you can buy original Ashanti Swimwear & Ashanti Self-Care.